IMPORTANT:
1.) Before installing, please make sure the motherboard BIOS is updated to the latest version.
2.) Before installing the software, please extract the ZIP file contents to a known location. If you are using Windows built-in zip utility or having trouble with the installation process, please right click on the ZIP file, click on "Properties", and then check "Unblock". (
Click here for an example screenshot)
3.) When installing, if the installer isn't working properly for you, please right click on the installer EXE file and choose to "Run as Administrator".
4.) On some Z370 and ASUS X99 motherboards, enabling "SPD Write" in BIOS is required:
PDF Guide.
5.) This software may conflict with other LED lighting control software (such as ASUS Aura, Gigabyte RGB Fusion, MSI Command Center/Mystic Light, NZXT CAM, etc.). Please do not install multiple software at the same time, or the software may not work as intended. We are working to improve compatibility between the different software programs.
6.) When updating to a new version, please click on the "DEFAULT" button in the software after installation and reboot. This will ensure that any previous lighting effects will be reset to work with the updated version.
7.) After updating to v1.00.28, and if the LED lights on the Trident Z RGB modules aren't responding, please open Task Manager, go to the Services tab (or you can open the "Run" dialog and enter "services.msc"), look for "LightingService", right click on it and choose to "Restart" the service, and then open the software. The software should then be able to sync up with the modules for lighting control.