So da mir hier nicht geholfen wurde habe ich eine Support Anfrage an Corsair gesendet und eine automatische Mail bekommen das ich das Produkt zrückschicken soll.
Hier die Mail:
Fragen hierzu:
- Setzt sich jetzt noch ein Corsair Mitarbeiter mit mir in Verbindung oder wars das, kann/soll ich das Netzteil jetzt da hin schicken ?
- Soll ich da nur das Netzteil selbst hinschicken oder alle Kabel OVP usw. ?
Sorry die blöden Fragen hab aber noch nie ein Netzteil reklamiert...
Hier die Mail:
Please do not reply directly to this e-mail as this address is not monitored.
Corsair Technical Support has sent you a message regarding Case #xxxxxx
----------------------------------
Dear Valued Corsair Customer,
Thank you for your patience. For your return, please reference RMA #xxxxxx.
For your convenience, click the following link to automatically generate an address label for your return.
xxxxxxxx
Please also mark the RMA number clearly on your package, and ship your RMA to the following address:
Attn: RMA Department
Corsair B.V.
Veluwezoom 50, 1327 AH
Almere, The Netherlands
Phone 510-657-8747
PACKAGING INSTRUCTIONS:
* DO NOT return any Corsair product in a standard mailing envelope! Please only use a padded envelope or proper fitting box.
* We strongly recommend using a carrier that will provide you with a tracking # and option for added insurance for your package. Any package that arrives empty will be returned to the sender. In addition, Corsair is not liable for any lost/stolen packages. Corsair will only replace the product which we physically receive.
* Please make sure your complete address is included within the package: first/last name, telephone # and complete return address. Be aware, some shipping stores do not include your contact details on the address label.
* Please include a copy of this RMA Confirmation with your shipment
CORSAIR REPLACEMENT SHIPMENT
* Once your package is received, Corsair will process your replacement order in 3-5 days.
All replacements will be shipped UPS Standard. Please allow 2-4 business days transit time for delivery.
We will inform you of any product delays or problems making a shipment within this time frame.
* All replacement orders are shipped at Corsair's expense via UPS services
To check the status of your RMA, please click on the link below:
xxxxxxxxxxx
----------------------------------
Thank you for choosing Corsair!
Corsair Inc.
Corsair Corporate Headquarters
46221 Landing Parkway
Fremont, CA 94538
Phone 510-657-8747
Fax 510-657-8748
Email rma@corsair.com
Support
Corsair
http://www.asktheramguy.com
DISCLAIMER
This e-mail message may contain confidential and privileged information and is intended only for the use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify us immediately by e-mail and delete the original message.
Corsair Technical Support has sent you a message regarding Case #xxxxxx
----------------------------------
Dear Valued Corsair Customer,
Thank you for your patience. For your return, please reference RMA #xxxxxx.
For your convenience, click the following link to automatically generate an address label for your return.
xxxxxxxx
Please also mark the RMA number clearly on your package, and ship your RMA to the following address:
Attn: RMA Department
Corsair B.V.
Veluwezoom 50, 1327 AH
Almere, The Netherlands
Phone 510-657-8747
PACKAGING INSTRUCTIONS:
* DO NOT return any Corsair product in a standard mailing envelope! Please only use a padded envelope or proper fitting box.
* We strongly recommend using a carrier that will provide you with a tracking # and option for added insurance for your package. Any package that arrives empty will be returned to the sender. In addition, Corsair is not liable for any lost/stolen packages. Corsair will only replace the product which we physically receive.
* Please make sure your complete address is included within the package: first/last name, telephone # and complete return address. Be aware, some shipping stores do not include your contact details on the address label.
* Please include a copy of this RMA Confirmation with your shipment
CORSAIR REPLACEMENT SHIPMENT
* Once your package is received, Corsair will process your replacement order in 3-5 days.
All replacements will be shipped UPS Standard. Please allow 2-4 business days transit time for delivery.
We will inform you of any product delays or problems making a shipment within this time frame.
* All replacement orders are shipped at Corsair's expense via UPS services
To check the status of your RMA, please click on the link below:
xxxxxxxxxxx
----------------------------------
Thank you for choosing Corsair!
Corsair Inc.
Corsair Corporate Headquarters
46221 Landing Parkway
Fremont, CA 94538
Phone 510-657-8747
Fax 510-657-8748
Email rma@corsair.com
Support
Corsair
http://www.asktheramguy.com
DISCLAIMER
This e-mail message may contain confidential and privileged information and is intended only for the use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify us immediately by e-mail and delete the original message.
Fragen hierzu:
- Setzt sich jetzt noch ein Corsair Mitarbeiter mit mir in Verbindung oder wars das, kann/soll ich das Netzteil jetzt da hin schicken ?
- Soll ich da nur das Netzteil selbst hinschicken oder alle Kabel OVP usw. ?
Sorry die blöden Fragen hab aber noch nie ein Netzteil reklamiert...
