RGB sticks not in sync

[Unit212]

Greetings all!

First, sorry for not writing in German but this is the only place that maybe I can get the solution to my problem...
Recently, I've bought G.Skill TridentZ RGB 2x16GB 3200MHz CL16 RAM and immediately after inserting I've noticed that two sticks are not in sync in default "Rainbow" mode. They go in sync for about 5 seconds and after that one is faster than the other. I'm using Maximus X Hero motherboard. Also, I tried to solve this problem via Aura Sync but that did not work...
Any solution to this problem? Thanks

 

[Holzmann]

pls use this Software:
Download-G.SKILL International Enterprise Co., Ltd.

 

[Unit212]

I've tried but the software was not responding at all to my sticks (I've had Aura Sync uninstalled at that point).

 

[Unit212]

It would be great if someone from G.Skill would actually reply here

 

[Unit212]

So, there is no solution for this problem?

 

[Scrush]

hi

Technical Support - G.SKILL International Enterprise Co., Ltd.

Contact our technical support team if you have any questions about your G.SKILL products.

www.gskill.com

mabye here?

GERMANY
Emailcody@gskill.com
ForumHardwareluxx.de & pcgameshardware.de

 

[Cody [G.SKILL]]

Hello Unit212

For international support instead please contact techsupport@gskill.com or use our english support forum https://www.gskill.us/forum/

Best Regards

Cody

G.SKILL Deutschland
Tech Support Team