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Pretty sure that's the fix for this. There's either something killing certain 9800X3D (probably having factory defects, although no symptoms appeared while I was using it for almost a month) or something in AGESA ComboAM5 PI 1.2.0.3a Patch A.For my customer, replacing the CPU has led to success
Yeah, I presume. But my opinion is that this won't/can't be fixed by an AGESA patch for 9800X3D that are already showing 00 debug code and that cannot run 3.15 / 3.16 afterwards . I'm thinking this since 3.16 worked just fine on my 9800X3D before trying 3.18.AS01, there's definitely something that "broke" inside the CPU.Manufacturers usually only react when many users report an error. I'm on the ball and will post here when there is something new, but because of the New Year's celebrations it could take another week. It could also be that it will be solved by an AGESA patch.
Wenn ich etwas im BIOS an der CPU ändere, zum Beispiel am PBO dann bekommen ich nach dem Speichern (F10) auch den Fehler 00. Das dauert ein paar Minuten und dann fährt er hoch. Danach fährt er wieder wie gewohnt hoch. Ich benutze den neusten Chipsatztreiber und das BIOS 3.16.Yeah, I presume. But my opinion is that this won't/can't be fixed by an AGESA patch for 9800X3D that are already showing 00 debug code and that cannot run 3.15 / 3.16 afterwards . I'm thinking this since 3.16 worked just fine on my 9800X3D before trying 3.18.AS01, there's definitely something that "broke" inside the CPU.
leider nicht 3.15 / 3.16 Code 00 höchstwahrscheinlich hat die CPU ein Knax bekommen durch denn versuch auf 3.18, du hast ja recht Beta ist oder kann verhalft sein bin ich absolut bei dir aber das dann eine CPU komplett ein Knax bekommt das sollte nicht passieren. naja Hab heute mit Amazon telefoniert und eine Rückerstattung abgewickeltKannst Du jetzt vom 3.12 auf das 3.16 updaten?
Ansonsten halt den Hinweis: es gibt einen Grund, warum ein Bios mit Beta versehen wird. Bei Beta tauchen solche Fehler manchmal auf. Deshalb installier ich kein Beta Bios.
I've also cleared CMOS (that is done automatically after flashing a new BIOS version) as well, so that means no PBO2. What I'm saying is that anything over 3.12 beta didn't start on my 9800X3D after flashing 3.18 beta as I've described the case in the Reddit comment. Pretty much what @Makara described as well.If I change something in the BIOS on the CPU, for example on the PBO, then after saving (F10) I get error 00. This takes a few minutes and then it boots up. After that it boots up again as usual. I use the latest chipset driver and BIOS 3.16.
My thoughts exactly. I've sent in my 9800X3D, I was outside the return window, unfortunately. I'm hoping they are going to replace it and they will not test with an earlier version of AGESA which actually boots up. I do agree this shouldn't happen even in a beta version.Unfortunately not 3.15 / 3.16 Code 00, most likely the CPU got a crack from trying to upgrade to 3.18, you're right, it's beta or can be, I'm totally with you but then a CPU gets a complete crack, that should 't happened. Well, I called Amazon today and processed a refund
Hello, I have edited and expanded my post again.I've also cleared CMOS (that is done automatically after flashing a new BIOS version) as well, so that means no PBO2. What I'm saying is that anything over 3.12 beta didn't start on my 9800X3D after flashing 3.18 beta as I've described the case in the Reddit comment. Pretty much what @Makara described as well.
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My thoughts exactly. I've sent in my 9800X3D, I was outside the return window, unfortunately. I'm hoping they are going to replace it and they will not test with an earlier version of AGESA which actually boots up. I do agree this shouldn't happen even in a beta version.
My guess is that the PBO2 you're using is probably with a negative offset that's too big for your CPU to handle. You'll have to find that out with testing. I played around with PBO2 as well, was able to get it only to -15 on the curve optimizer, +200MHz on the OC and setting limits to motherboard.If I change something in the BIOS on the CPU, for example on the PBO, then after saving (F10) I get error 00. This takes a few minutes and then it boots up. After that it boots up again as usual. I use the latest chipset driver and BIOS 3.16.
Edit: I have again observed the behavior during booting and BIOS changes. So when I boot up the PC, I permanently have 00 on the display, even in Windows. All programs, for example CB 23, Afterburner, CPU-Z, HW Info recognize the CPU, RAM profile, temperatures and fan speeds and AIO pump.
The CPU is also recognized in the BIOS, but no CPU temperature, no motherboard temperature and no fan speeds/AIO pump are recognized in the hardware monitor. The fan and pump are turning. This definitely still worked with the factory BIOS.
Whenever I change something in the BIOS, it always returns code 15 (memory training?)
Ja direkt nach dem BIOS update hab direkt vom Ursprung auf das 3.16. danach waren die Temperaturen im BIOS weg. Unter Windows kein Problem hatte auch noch nie einen Absturz bei Anwendungen. Die 00 hab ich immer ob mit oder ohne PBO oder EXPO Profil.My guess is that the PBO2 you're using is probably with a negative offset that's too big for your CPU to handle. You'll have to find that out with testing. I played around with PBO2 as well, was able to get it only to -15 on the curve optimizer, +200MHz on the OC and setting limits to motherboard.
Hmmm, since when did this change? After a BIOS update? You aren't able to see all these in the BIOS, but you do see them in Windows? That is indeed strange.
Yeah, code 15 is memory training.
What's your setup? Also, does your motherboard temperature show up when you boot into Windows or it just gets stuck to 00 forever?Yes, directly after the BIOS update I went straight from the original to 3.16. After that the temperatures in the BIOS went away. No problem under Windows, never had an application crash. I always have the 00 whether with or without PBO or EXPO profile.
Wenn du unter meinem Profilbild auf System klickst, siehst du meine Komponenten.What's your setup? Also, does your motherboard temperature show up when you boot into Windows or it just gets stuck to 00 forever?
You could try to downgrade to the BIOS that showed the temperatures and see if it still shows. If not, I think something is probably bad with either motherboard or CPU. I'm suspecting CPU. I could be wrong, though. Just a thought.If you click on System under my profile picture, you will see my components.
Yes, I always see the 00 even in Windows mode and since the system runs stable in desktop mode when playing games and also under load CB and Prime, I think it is a software error on the motherboard. All programs in Windows mode can read temperatures and recognize the CPU along with all specifications and load states.
Nice! Have you sent it to them? I've e-mailed them the whole situation, but they haven't really came back apart from some basic troubleshooting steps like trying with a single stick of RAM, clearing CMOS.A CPU with the error pattern is on its way to ASRock
Da mein System störungsfrei und stabil läuft, warte ich einfach auf ein neues nicht-Beta BIOS und flashe dann. Was mir nicht verstehe, ist dass, wenn es mit dem Ursprungs BIOS funktionierte, die CPU eine Beschädigung haben soll. Ich persönlich glaube eher an einen Fehler im Neueren BIOS/AGESA. Falls meine CPU demnächst auch sterben sollte, werde ich dir Bescheid sagen.You could try to downgrade to the BIOS that showed the temperatures and see if it still shows. If not, I think something is probably bad with either motherboard or CPU. I'm suspecting CPU. I could be wrong, though. Just a thought.
I updated BIOS from 3.10 to 3.12.AS02, 3.15, 3.16, 3.17.AS02 individually without any problems. (9800X3D+64GB memory kit)
Flashback and Instant Flash both function normally.
We never see any similar issues being reported, perhaps it is a single failure case.
As you suggested to Jörg, CPU or memory cross-test could be helpful to narrow down the problem.
Die CPU stirbt nicht nach einem BIOS Update, das ist Quatsch was da im Umlauf ist !!!Falls meine CPU demnächst auch sterben sollte, werde ich dir Bescheid sagen.
Klasse halt uns bitte auf dem Laufenden, ich hoffe nicht ganz uneigennützig, dass es nur am BIOS/AGESA liegt.Eine CPU mit dem Fehlerbild ist auf dem Weg zu ASRock
Yeah, I thought the same. My CPU didn't die completely. I even ran some tests. It was running fine with 3.10 / 3.12.AS02 after flashing 3.18.AS01. But I couldn't use 3.16 after flashing 3.18.AS01, which I have used before with no issues. And I cleared CMOS, so it couldn't be any settings. That's why I thought I should go to warranty and have it replaced. Then, if it's replaced, I'm just going to use stable 3.16 until the next stable version comes out. I hoped the same it's not just a BIOS/AGESA problem, but not being able to revert to 3.16 afterwards makes me thinks it's a hardware defect in the CPU.Since my system is running smoothly and stable, I'll just wait for a new non-beta BIOS and then flash it. What I don't understand is that if it worked with the original BIOS, the CPU is damaged. Personally, I think it's more likely that there's a bug in the newer BIOS/AGESA. If my CPU dies soon, too, I'll let you know.
That's true. If I was asked by ASrock to send in the CPU, I would have done it. Maybe still with my steps as well that I've described in the Reddit post, they can reproduce the same thing with the CPU you've sent. Good job sending it in!So far ASRock has tried everything and TW was unable to reproduce the error in December 24. My customers were still waiting for new BIOSes and worked with old BIOSes that were working. And only now have I received a PC from a customer and only now have I been able to check it thoroughly and create a precise error description. If ASRock does not have a CPU with the error description, it cannot be reproduced.
As follows a reply from December 23rd, 2024 from TW...
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The CPU does not die after a BIOS update, that's nonsense that's going around!!!
Das ist ein neues Feature. Alles so gewollt.@Eldaroth @JZ_
Mein Problem hat sich erledigt und es werden mir jetzt alle Temperaturen und Lüftergeschwindigkeiten im BIOS Hardwaremonitor angezeigt.
Nachdem ich das BIOS Flashback auf 3.10 und 3.12AS02 durchgeführt habe, auch mit CMOS Reset funktionierte es trotzdem nicht.
Bin dann auch BIOS 3.15 und es funktionierte natürlich auch nicht.
Dann habe ich bei meiner Recherche auf Reddit jemanden gefunden, dessen Lösung ich als skurril empfunden habe, aber es hat funktioniert.
Ich habe das Netzteil ausgeschaltet. Das Kabel abgezogen. Netzteil wieder eingeschaltet, und ungefähr 1 Min den Power ein Knopf immer wieder gedrückt. Das soll laut dem Reddit bei ihm geholfen haben.
Jetzt habe ich alle Temperaturen und alle Lüftergeschwindigkeiten korrekt angezeigt. Beim Booten kommen in schneller folge mehrere Zahlen und Buchstabenkombinationen. Kein dauerhaftes 00 mehr.
Wenn Windows hochgefahren ist, zeigt mir der debug code die CPU Temperatur an.
Vielleicht hilft euch diese Info weiter.