Hallo zusammen,
folgende Hardware:
AMD Ryzen 2600x
MSI x470 Gaming Plus
16 GB G.Skill Flare X 3200 MHz
Asus 1060 GTX
Windows 10
Folgendes Problem:
Wenn ich zocke (Planetside 2) kommen in unregelmäßigen Abständen Soundstotterer und auch mal komplette Hänger des Systems. Mal lande ich auf dem Desktop, mal fängt sich das System und ich kann weiter zocken.
Mit dem aktuellen Bios waren die Hänger bis 5 Sekunden mit einer Version vorher 1-2 Sekunden. Die Soundstotterer treten in ebenfalls unregelmäßigen Abständen bei Youtube und Twitch auf. Alles nicht reproduzierbar
Die Grafikeinstellungen im Spiel sind auf mittel und Full HD was normal keine Probleme bereitet aber seit neuestem fallen die Min FPS auf unter 30 FPS wenn viel los ist. War mir vorher nie aufgefallen.
Beim Surfen habe ich das Gefühl die Maus würde gelegentlich nachziehen.
Was ich gemacht habe:
Treiber aktualisiert --> keine Besserung
Windows auf fehlende Updates geprüft --> aktuell
mit MSI Afterburner Temperaturen während des zockens geprüft --> nicht mehr als 60°C für CPU und GPU war auch immer im grünen Bereich
Habe heute den CPU Kühler getauscht und den CPU Sitz geprüft --> alles in Ordnung oder besser Problem nicht behoben...
Habe schon eine Neuinstallation von einer SSD auf eine M2-SSD gemacht um die SSD auszuschließen --> Problem besteht weiterhin
Habe auch schon sfc /scannow gemacht --> alles in Ordnung
Nach ein wenig Recherche wurde in diversen Foren bei ähnlichen Problemen LatencyMon empfohlen worden um Treiber Probleme festzustellen. Also habe ich es runtergeladen und laufen lassen.
Vielleicht kann mir einer hier helfen und mir den einen oder anderen Vorschlag geben, wie ich die Probleme behebe ohne einer Neuinstallation.
MfG Allokaat
folgende Hardware:
AMD Ryzen 2600x
MSI x470 Gaming Plus
16 GB G.Skill Flare X 3200 MHz
Asus 1060 GTX
Windows 10
Folgendes Problem:
Wenn ich zocke (Planetside 2) kommen in unregelmäßigen Abständen Soundstotterer und auch mal komplette Hänger des Systems. Mal lande ich auf dem Desktop, mal fängt sich das System und ich kann weiter zocken.
Mit dem aktuellen Bios waren die Hänger bis 5 Sekunden mit einer Version vorher 1-2 Sekunden. Die Soundstotterer treten in ebenfalls unregelmäßigen Abständen bei Youtube und Twitch auf. Alles nicht reproduzierbar
Die Grafikeinstellungen im Spiel sind auf mittel und Full HD was normal keine Probleme bereitet aber seit neuestem fallen die Min FPS auf unter 30 FPS wenn viel los ist. War mir vorher nie aufgefallen.
Beim Surfen habe ich das Gefühl die Maus würde gelegentlich nachziehen.
Was ich gemacht habe:
Treiber aktualisiert --> keine Besserung
Windows auf fehlende Updates geprüft --> aktuell
mit MSI Afterburner Temperaturen während des zockens geprüft --> nicht mehr als 60°C für CPU und GPU war auch immer im grünen Bereich
Habe heute den CPU Kühler getauscht und den CPU Sitz geprüft --> alles in Ordnung oder besser Problem nicht behoben...
Habe schon eine Neuinstallation von einer SSD auf eine M2-SSD gemacht um die SSD auszuschließen --> Problem besteht weiterhin
Habe auch schon sfc /scannow gemacht --> alles in Ordnung
Nach ein wenig Recherche wurde in diversen Foren bei ähnlichen Problemen LatencyMon empfohlen worden um Treiber Probleme festzustellen. Also habe ich es runtergeladen und laufen lassen.
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:02:23 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-B27UNKD
OS version: Windows 10, 10.0, version 2004, build: 19041 (x64)
Hardware: MS-7B79, Micro-Star International Co., Ltd.
CPU: AuthenticAMD AMD Ryzen 5 2600X Six-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 16335 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 360 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 101504,171620
Average measured interrupt to process latency (µs): 89,747180
Highest measured interrupt to DPC latency (µs): 101494,184317
Average measured interrupt to DPC latency (µs): 58,714245
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 950,860
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Highest reported total ISR routine time (%): 0,165489
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in ISRs (%) 0,173931
ISR count (execution time <250 µs): 56826
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 282
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 101616,420
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0,133232
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0,331941
DPC count (execution time <250 µs): 242075
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 2295
DPC count (execution time 1000-2000 µs): 1
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 1
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: svchost.exe
Total number of hard pagefaults 1165
Hard pagefault count of hardest hit process: 385
Number of processes hit: 12
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 22,148971
CPU 0 ISR highest execution time (µs): 950,860
CPU 0 ISR total execution time (s): 2,947168
CPU 0 ISR count: 51213
CPU 0 DPC highest execution time (µs): 101616,420
CPU 0 DPC total execution time (s): 5,311011
CPU 0 DPC count: 201605
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 3,254040
CPU 1 ISR highest execution time (µs): 192,330
CPU 1 ISR total execution time (s): 0,023818
CPU 1 ISR count: 2324
CPU 1 DPC highest execution time (µs): 375,60
CPU 1 DPC total execution time (s): 0,071045
CPU 1 DPC count: 2837
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 2,653124
CPU 2 ISR highest execution time (µs): 218,010
CPU 2 ISR total execution time (s): 0,018522
CPU 2 ISR count: 850
CPU 2 DPC highest execution time (µs): 246,10
CPU 2 DPC total execution time (s): 0,049135
CPU 2 DPC count: 3015
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 2,511422
CPU 3 ISR highest execution time (µs): 44,780
CPU 3 ISR total execution time (s): 0,000138
CPU 3 ISR count: 4
CPU 3 DPC highest execution time (µs): 240,380
CPU 3 DPC total execution time (s): 0,009756
CPU 3 DPC count: 427
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 2,567052
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 213,540
CPU 4 DPC total execution time (s): 0,035349
CPU 4 DPC count: 1826
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 2,552702
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 141,70
CPU 5 DPC total execution time (s): 0,007783
CPU 5 DPC count: 321
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 2,951476
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 383,880
CPU 6 DPC total execution time (s): 0,114582
CPU 6 DPC count: 29195
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 2,776728
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 166,240
CPU 7 DPC total execution time (s): 0,009960
CPU 7 DPC count: 467
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 2,79730
CPU 8 ISR highest execution time (µs): 37,370
CPU 8 ISR total execution time (s): 0,002752
CPU 8 ISR count: 2191
CPU 8 DPC highest execution time (µs): 340,660
CPU 8 DPC total execution time (s): 0,029427
CPU 8 DPC count: 1473
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 2,743060
CPU 9 ISR highest execution time (µs): 8,940
CPU 9 ISR total execution time (s): 0,000030
CPU 9 ISR count: 28
CPU 9 DPC highest execution time (µs): 129,220
CPU 9 DPC total execution time (s): 0,004393
CPU 9 DPC count: 207
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 2,760054
CPU 10 ISR highest execution time (µs): 21,740
CPU 10 ISR total execution time (s): 0,000244
CPU 10 ISR count: 105
CPU 10 DPC highest execution time (µs): 338,310
CPU 10 DPC total execution time (s): 0,019118
CPU 10 DPC count: 932
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 2,835209
CPU 11 ISR highest execution time (µs): 97,740
CPU 11 ISR total execution time (s): 0,001132
CPU 11 ISR count: 393
CPU 11 DPC highest execution time (µs): 235,910
CPU 11 DPC total execution time (s): 0,051990
CPU 11 DPC count: 2067
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:02:23 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-B27UNKD
OS version: Windows 10, 10.0, version 2004, build: 19041 (x64)
Hardware: MS-7B79, Micro-Star International Co., Ltd.
CPU: AuthenticAMD AMD Ryzen 5 2600X Six-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 16335 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 360 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 101504,171620
Average measured interrupt to process latency (µs): 89,747180
Highest measured interrupt to DPC latency (µs): 101494,184317
Average measured interrupt to DPC latency (µs): 58,714245
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 950,860
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Highest reported total ISR routine time (%): 0,165489
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in ISRs (%) 0,173931
ISR count (execution time <250 µs): 56826
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 282
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 101616,420
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
Highest reported total DPC routine time (%): 0,133232
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Total time spent in DPCs (%) 0,331941
DPC count (execution time <250 µs): 242075
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 2295
DPC count (execution time 1000-2000 µs): 1
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 1
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: svchost.exe
Total number of hard pagefaults 1165
Hard pagefault count of hardest hit process: 385
Number of processes hit: 12
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 22,148971
CPU 0 ISR highest execution time (µs): 950,860
CPU 0 ISR total execution time (s): 2,947168
CPU 0 ISR count: 51213
CPU 0 DPC highest execution time (µs): 101616,420
CPU 0 DPC total execution time (s): 5,311011
CPU 0 DPC count: 201605
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 3,254040
CPU 1 ISR highest execution time (µs): 192,330
CPU 1 ISR total execution time (s): 0,023818
CPU 1 ISR count: 2324
CPU 1 DPC highest execution time (µs): 375,60
CPU 1 DPC total execution time (s): 0,071045
CPU 1 DPC count: 2837
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 2,653124
CPU 2 ISR highest execution time (µs): 218,010
CPU 2 ISR total execution time (s): 0,018522
CPU 2 ISR count: 850
CPU 2 DPC highest execution time (µs): 246,10
CPU 2 DPC total execution time (s): 0,049135
CPU 2 DPC count: 3015
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 2,511422
CPU 3 ISR highest execution time (µs): 44,780
CPU 3 ISR total execution time (s): 0,000138
CPU 3 ISR count: 4
CPU 3 DPC highest execution time (µs): 240,380
CPU 3 DPC total execution time (s): 0,009756
CPU 3 DPC count: 427
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 2,567052
CPU 4 ISR highest execution time (µs): 0,0
CPU 4 ISR total execution time (s): 0,0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 213,540
CPU 4 DPC total execution time (s): 0,035349
CPU 4 DPC count: 1826
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 2,552702
CPU 5 ISR highest execution time (µs): 0,0
CPU 5 ISR total execution time (s): 0,0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 141,70
CPU 5 DPC total execution time (s): 0,007783
CPU 5 DPC count: 321
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 2,951476
CPU 6 ISR highest execution time (µs): 0,0
CPU 6 ISR total execution time (s): 0,0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 383,880
CPU 6 DPC total execution time (s): 0,114582
CPU 6 DPC count: 29195
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 2,776728
CPU 7 ISR highest execution time (µs): 0,0
CPU 7 ISR total execution time (s): 0,0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 166,240
CPU 7 DPC total execution time (s): 0,009960
CPU 7 DPC count: 467
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 2,79730
CPU 8 ISR highest execution time (µs): 37,370
CPU 8 ISR total execution time (s): 0,002752
CPU 8 ISR count: 2191
CPU 8 DPC highest execution time (µs): 340,660
CPU 8 DPC total execution time (s): 0,029427
CPU 8 DPC count: 1473
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 2,743060
CPU 9 ISR highest execution time (µs): 8,940
CPU 9 ISR total execution time (s): 0,000030
CPU 9 ISR count: 28
CPU 9 DPC highest execution time (µs): 129,220
CPU 9 DPC total execution time (s): 0,004393
CPU 9 DPC count: 207
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 2,760054
CPU 10 ISR highest execution time (µs): 21,740
CPU 10 ISR total execution time (s): 0,000244
CPU 10 ISR count: 105
CPU 10 DPC highest execution time (µs): 338,310
CPU 10 DPC total execution time (s): 0,019118
CPU 10 DPC count: 932
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 2,835209
CPU 11 ISR highest execution time (µs): 97,740
CPU 11 ISR total execution time (s): 0,001132
CPU 11 ISR count: 393
CPU 11 DPC highest execution time (µs): 235,910
CPU 11 DPC total execution time (s): 0,051990
CPU 11 DPC count: 2067
_________________________________________________________________________________________________________
Vielleicht kann mir einer hier helfen und mir den einen oder anderen Vorschlag geben, wie ich die Probleme behebe ohne einer Neuinstallation.
MfG Allokaat