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Neuigkeiten bei Fanatec: ein neuer Playseat ist auf der HP eingepflegt worden und steht ab sofort zur Vorbestellung bereit.
Werde dies heute Abend in den Startpost einpflegen.
N neues Rim für das CSW wäre mir iwie lieber
So n RB-Rim wäre hammer ...
Dear Customer,
Our records show that you purchased a ClubSport Wheel Base from us, here at Fanatec, in the past.
In order to add to your complete satisfaction, we’re now ready to go a step further, beyond anything Fanatec’s ever done before and here´s how. We just launched a new package called the “ClubSport Wheel Base with Premium Service Pack” which includes a CSW base and a full Premium Service.
This service pack provides premium access to our technical support, making your needs, our priority.
We are happy to inform you that we are offering this new service to all of our customers who ordered a CSW Base prior to the date of January 15th.
You are receiving this email today because you are among this select group.
Please find more information about the scope of our Premium service:
§ High priority access to our Technical Support
§ Your email inquiries will be answered on German business days* (Mo. - Fr., excluding the 24th and 31th of Dec.) within 24 hours, if and only when the customer has properly selected the appropriate product (CSW+PSP) and submitted his request from the support area of our website
§ Should a repair be necessary and the duration of a repair and return shipment is estimated not to be within the following 2 business days after we received the product, a replacement unit on loan will be shipped to you, with no time restrictions and for each and every warranty case.
§ All shipping costs for sending the damaged unit as well as shipping costs incurred for returning the repaired unit back to you are free of charge. Shipping costs for the loaned unit will follow at customer’s expense
§ Return shipments can only be shipped back to their original addresses within the territories we regularly ship to
§ Fanatec’s provisions of warranty remain further valid
We hope you enjoy this new service.
Best regards,
Your Fanatec team