was für ein *********.
Past Message History
From Message Context Sent On
You Hello!
This is my 2nd RMA request for a H80 cooling unit. Former RMA was case ###.
The Unit from that RMA is still making the same loud, annoying noise as stated in the original case no.
I already let that unit run for 72hs without interruption to no effect.
I would like to request a new RMA with a pre-tested, certified ok unit. 1/27/2012 8:48:13 AM
Technical Support Dear Customer,
We apologize for the inconvenicne this might have caused you. We have arranged a UPS pick up for your return. Your RMA number is ###. UPS makes 3 attempts to contact you for the pick up. Please allow 3-4 business days for the collection of the material. Please have your package ready. Once we receive your unit in we will then process your replacement promptly.
Thank you!
Regards,
RMA Support 1/30/2012 4:19:40 PM
You I have not yet been contacted by UPS. Not even a small notice like 'you werent at home, retrying tomorrow' 2/6/2012 12:12:53 PM
Technical Support Dear customer,
The request was approved on 02/08/12. 2/9/2012 11:42:21 AM
You Finally, UPS has been here picking it up. Its on route now. 2/9/2012 9:50:42 PM
You any update? 2/24/2012 9:39:49 AM
Technical Support Dear customer,
Can you please provide us with the tracking # so we can check the status on the carriers side. We are still awaiting the return. 2/24/2012 2:26:44 PM
You 1Z762E3R9370437454
Returned On:
Friday, 10.02.2012 at 9:47
Left At:
Office
Signed By:
IAN 2/24/2012 3:11:30 PM
Technical Support I have sent and email to our warehouse. Once we have an update I will let you know. 2/24/2012 4:42:04 PM
You another 10 business days gone by, any news? 3/10/2012 2:31:48 AM
Technical Support Dear customer,
Your replacent has been shipped out via UPS w/ tracking # 1Z762E3R6874553387. 3/12/2012 4:35:49 PM
You that tracking # seems to be from RMA no.1 (###)
'delivered 20.01.2012 at 15:36 ' 3/12/2012 10:56:19 PM
schickt der Typ mir tatsächlich die Trackingnr. von der 1. RMA zurück.