Anyways, as if the investigation from the Korean Fair Trade Commission wasn't enough, as well as having all grey market item sales banned, Blizzard now has 15 days, as of the publishing of this article, to fix all the connection issues for French gamers who are having problems connecting to Diablo III or else they will be taken to court by the French consumer standards organization, UFC Que Choisir, as reported by the official Que Choisir website. Diablo's IncGamers has a rough Google translation of the post, saying...
In France, the very serious “UFC Que Choisir” organization (focused on protecting consumers of all kinds of products) has received over 1500 complaints in 4 days from gamers about connect-ability issues and has asked Blizzard to have a permanent solution within 15 days and to communicate completely and transparently about problems encountered in due time.
They are also requesting that affected gamers be given damages for troubles they may have had, and, in a much broader but more official manner, are asking the DGCCRF to have a close look at online-only DRMed games and how they work, including economically. They basically feel that it’s wrong to assume that an entire nation (well, at least France) has equal internet quality and reception across its entire territory and hence, online-only seems are harmful for some (many?) consumers (which is who they’re trying to protect).