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Hallo BMWBasti,
wenn Du den nächsten Fragekatalog sendest an Phantek, kannst Du bitte mal nett anfragen, ob es in naher Zukunft auch eine weiße Version geben wird?
Danke^^
Hi Basti,
Yes, we are planning to have a white and red version but there is no schedule yet though.
Thanks,
Mike
Phanteks Live Chat schrieb:Start Time: 08/22/2013 07:30:48
End Time: 08/22/2013 07:50:26
Operators: Support Agent
Transcripts:
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[17:30:48] Support Agent: Hello thoralf, thank you for contacting Phanteks! How may I help you?
[17:32:20] thoralf: hey. i wait for the enthoo primo and the german distributor caseking.de changed date of delivery from september 3th to october 4th. are there any problems with it?
[17:34:59] Support Agent: hello, the shipping has been delayed cause of some modification to ensure the quality. There are no problems and we apologies for the delay.
[17:38:03] thoralf: so october rls is real? would be better to inform the press that u want to hold the phanteks quality standards... better than let the rumors grow. is it possible to get a case dirextly of u? price does not matter, but i cant wait till october
[17:40:22] Support Agent: we understand your feeling and concerns. Unfortunately we do not sell directly to customers in EU area, we really would ask you to have patience and to order it at Caseking or other retailer in your area. At the moment our case is in full dispay at Gamescom, you could check it out if you are planning to attend Gamescom
[17:41:40] thoralf: gamescom is too far away from me... have to go through whole germany cause im on the other side of it... thx.
[17:42:27] thoralf: so it could be that it comes earlier than october?
[17:43:06] Support Agent: you could best check at Caseking website, they have an accurate ETA of our products
[17:44:38] thoralf: ok. other question: its not clear on pictures if a 50mm reservoir and a titan would fit together when the reservoir bracket is installed
[17:45:22] Support Agent: you can download the manual already at our website for our Phanteks Enthoo Primo case
[17:46:29] thoralf: yes. but its not clear. there are some pictures in the CABrio, but its not sure yet. i even saw the 50minute case review on youtube
[17:46:57] thoralf: cabrio= faq too (swype ;-))
[17:49:05] Support Agent: i do not have the answer at the moment, if possible you can send an email at support@phanteks.com with the hardware configuration you are going to use, and my colleagues will check it ouf if it is possible to fit your desire configuration
[17:49:41] thoralf: ok. thx for answering!
[17:49:47] Support Agent: no prob
[17:49:53] thoralf: bb
[17:50:02] Support Agent: thanks for being a (future) Phanteks customer
[17:50:04] Support Agent: bb
Test schrieb:Removing the plastic bracket and installing a 60 mm reservoir gives you a bit more space for cards of up to 266.7 mm